30 Day Limited Return Policy: Any purchase from MotorCityRemotes.com can be returned for a refund, exchange or store credit within 30 days from date of delivery providing the component(s) is in the exact same condition as received including any manuals, information and original packaging (sorry, no reimbursements on shipping rates). Other than QC/Warranty issues, MotorCityRemotes.com is not responsible for any one individual’s or company’s inability or decision to perform any required application. A 10% restocking fee will be deducted from all refunds for the labor and materials required to provide the services rendered. Contact a MotorCityRemotes.com representative for details or to obtain a Return Merchandise Authorization number (RMA) M-F: 9am-6pm ET Toll-Free at 1-866-244-8004 or by entering your information below. Refunds are processed within 5-10 days from the day the return is received.
2 & 1 Year Limited Warranties: All VSS Kits and Plug & Play Systems carry a 2 Year limited repair or replacement warranty (1 Year on Remotes). Replacement remotes, parts and accessories carry a 1 year limited repair or replacement warranty. Product support is available 7 days a week within the hours posted by calling: 1-586-244-8003 and providing your proof-of-purchase ORDER ID number.