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Installation Tech Support 
Return Authorization
OR FOR ONLINE RETURN AUTHORIZATION CLICK HERE

CONSUMER ADVISORY: Not intended as a "General Consumer" product. VSS Systems provided by AutoAlarmPro.com include all the parts and information confirmed throughout the professional car alarm & remote starter industry to successfully provide the features & functions of the device sold when properly installed. AutoAlarmPro.com does not guarantee, nor imply that "anyone" can perform any required installation. Our VSS systems only implication is to be "easier" to install due to our VSS designed platform that significantly reduces the time, labor and additional parts & information needed to perform the work and should not be misconstrued as an "easy" or "no-brainer" "anyone-can-do-it" interpretation, presentation or product. No returns or refunds on applied electronic parts; technical support, warranty repair or replacement only. Electronic components still in its delivery state can be returned for refund within 30 days from date of delivery, vehicle specific set-up labor and shipping reimbursement will apply. Return shipping is solely the purchasers expense. Absolutely no refunds on applied electronic parts; repair, replacement and technical support only. Contact Auto Alarm Pro.com for more details or  any return authorization.

 

30 Day Quality Control Guarantee/Return Policy:
All electronic systems and/or components purchased from AutoAlarmPro.com that are still in the original condition as received can be returned for a refund
within 30 days from date of delivery (excluding clearance items) minus S&H. After 30 days, all sales final. All returns must be accompanied by a Return Authorization Number
(Call: 1-586-677-9580 24/7 for an RA#) Refunds are then provided within 60 days from date of purchase.
Any components altered or damaged from its delivery state including systems attempted to be installed cannot be accepted for return. Altered electronic systems or components cannot be re-sold nor returned to the manufacturer. Only warranty replacement is available thereafter. Any product returned without prior arrangements thru AutoAlarmPro.com will be treated as abandoned. Any RMA's found with any missing components, manuals etc. the cost of which will also be deducted from the original purchase price.
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AutoAlarmPro.com VSS System 2 Year Warranty:
AutoAlarmPro.com will repair or replace any vehicle specific system purchased from AutoAlarmPro.com and any of its directly associated parts for a period of 2 Years from date of delivery thats found to fail under normal everyday wear and tear conditions. 1 Year on Parts & Accessories sold separately. All clearance items sales final, posted warranty repair or replacement only.
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Quality Control:

Every component sold by AutoAlarmPro.com is QC bench tested for proper performance before shipping. In the rare event that a component is found to fail within 30 days from delivery AutoAlarmPro.com will provide the replacement component via USPS priority mail with a return shipping label for the defective component. If replacement component promptly repeats the identical problem initially claimed after re-installation of new replacement component the situation will be determined "defect caused by application" and will void any additional replacement or warranty of that component until, if ever, the issue is resolved by the installer and/or purchaser within the warranty period.
Component failure after 30 days of delivery must be found to fail under normal wear & tear everyday operation after successful installation had been completed and the system was found to perform properly prior to any reported function loss.

AutoAlarmPro.com will not honor any direct consumer or 3rd party determination of product malfunction alone for basis of a warranty repair or exchange. An AutoAlarmPro.com technician must make the defect determination via telephone or email first before a warranty return process can be made. Any product returned without prior arrangements thru AutoAlarmPro.com will be treated as abandoned.
This warranty does not extend to coverage of the products failure from improper installation, alteration, accident, misuse or acts of nature or transfer. Furthermore, this warranty does not assume or is responsible for any labor costs (if any) for the removal and/or reinstallation of any product found to be defective. Cost of transportation to AutoAlarmPro.com for the repair or replacement after 30 days of purchase is the sole responsibility of the purchaser.
 
*AutoAlarmPro.com is an authorized distributor and not the manufacturer of the automotive aftermarket components provided and can only replace a component or system sold by AutoAlarmPro.com within the 2 year warranty period as long as the component is still being manufactured and/or provided by the OEM (Original Equipment Manufacturer). In the rare event that a part or model has been discontinued by the OEM, AutoAlarmPro.com will provide any available means and/or information to the consumer regarding warranty replacement either thru AutoAlarmPro.com or directly with the OEM. If any failed component still under warranty becomes totally irreplaceable due to being discontinued by the manufacturer or the manufacturer going out of business, a completely new system of equal or greater value will be provided at no additional cost to our customer or a pro-rated refund can be arranged, whichever the customer prefers. 
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Systems offered on AutoAlarmPro.com will provide all the features and functions as described on our web site only. Any optional and/or expandable features or functions information provided in universal OEM operators/installation manuals or obtained by any other means are not supported by AutoAlarmPro.com. Consult an AutoAlarmPro.com technician for any further details.
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Privacy Policy:
All information provided to AutoAlarmPro.com is used solely for the purpose of providing products and services purchased from AutoAlarmPro.com. AutoAlarmPro.com does not provide any information obtained by its customers to any person or company, nor will we solicit you via email or phone at anytime.
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DISCLAIMER:
Installation
of any product purchased from AutoAlarmPro.com requires adequate skills, suitable abilities and individual accountability. It is the sole responsibility of the purchaser to understand and provide the requirements necessary for the products proper application and any liabilities involved. AutoAlarmPro.com assumes no liability or responsibility whatsoever resulting from any type of installation, whether performed properly, improperly, private or professionally. AutoAlarmPro.com Limits its obligations for any product sold to providing warranty repair or replacement parts and installation technical support only. Warranty is calculated from date of delivery. AutoAlarmPro.com does not guarantee, nor imply that "anyone" can perform any required installation. All VSS systems are stated "easier" to install due to the VSS designed platform and should not be misconstrued as an "easy" or "no-brainer", "anyone-can-do-it" interpretation or presentation.

All information supplied is a guide only confirmed to assist the novice & experienced installer and professional technicians with successfully installing car alarm and remote starter systems throughout the automotive aftermarket industry. Any and all information provided on an as is basis with no representation or warranty whatsoever. It is the sole responsibility of the installer to check and verify any circuit before connecting to it. Only a computer safe test probe or digital multi-meter should be used. AutoAlarmPro.com or any associated or unassociated individual or corporation who furnishes information provided by AutoAlarmPro.com assumes absolutely no liability or responsibility whatsoever pertaining to the accuracy or currency of the information supplied. The installation in each and every case is the sole responsibility of the installer performing the work and AutoAlarmPro.com and/or any associated or unassociated individual or corporation assumes no liability or responsibility whatsoever resulting from any type of installation, whether performed properly, improperly, or in any other way.
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Vehicle Security & Remote Starter Specialist
Remote Starter Kit 1-586-677-9580
AutoAlarmPro 15932 Angelo Dr. Macom MI 48042
Sales & Returns Policy

DISCLAIMER: Systems provided by AutoAlarmPro.com include all the parts and information confirmed throughout the car alarm & remote starter industry to successfully provide the features & functions of the device as described when properly installed. AutoAlarmPro.com does not guarantee, nor imply that "anyone" can perform any required installation. Our VSS systems are stated "easier" to install due to the Vehicle Specific System (VSS) designed platform that significantly reduces the time, labor and additional parts & information needed to perform the work and should not be misconstrued as an "easy" or "no-brainer" "anyone-can-do-it" interpretation, presentation or product. No returns or refunds on applied electronic parts, warranty repair or replacement only. Electronic components still in its delivery state can be returned for refund within 30 days from date of delivery, restocking fee may apply. Contact Auto Alarm Pro.com for details or return authorization.

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All Products & Pricing are Subject to Change Without Notice
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Online Since 2002

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